Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically check inventory or reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

We ship to the lower 48 United States only.  If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order, with exception being custom made dog beds.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@K9-Feline.com.

Some of dog beds are custom made, please allow 10 – 14 days from order date for your order to ship. This lead time may change during peak periods from October to December.

Shipping Cost

K9-Feline offers free shipping on all orders over $150.00.